Terms of service

Last updated: January 25, 2026

Welcome to CalmHome Upgrades (“we,” “us,” “our”). These Terms of Service (“Terms”) govern your access to and use of our website and the purchase of products from our online store (the “Site”). By visiting our Site and/or purchasing from us, you agree to be bound by these Terms.

If you do not agree to these Terms, please do not use our Site.

1. Eligibility

By using this Site, you confirm that you are at least the age of majority in your state/province/country of residence, or you have given us your consent to allow any minor dependents to use this Site under your supervision.

2. Orders and Acceptance

All orders placed through the Site are subject to our acceptance. We may refuse or cancel an order at any time for reasons including, but not limited to:

product availability
errors in product or pricing information
suspected fraud or unauthorized transactions
shipping restrictions or address issues

If we cancel an order, we will refund any amounts paid using the original payment method.

3. Pricing, Taxes, and Duties

Prices are shown on the Site and may change without notice. Applicable taxes may be added at checkout depending on your location and local laws.

For international orders, you may be responsible for customs duties, import taxes, or other fees charged by your country. These fees are not controlled by us and are non-refundable.

4. Shipping and Delivery

Shipping times shown on the Site are estimates and may vary due to carrier delays, customs processing, holidays, weather, or other factors beyond our control.

Risk of loss and title for items pass to you upon delivery to the carrier, to the extent permitted by law. If your order is marked delivered but you did not receive it, please contact us so we can assist you with an investigation.

5. Returns, Refunds, and Exchanges

Our return and refund rules are described in our Refund Policy and Shipping Policy, which are incorporated into these Terms by reference. By placing an order, you agree to those policies.

6. Product Information and Accuracy

We try to display product descriptions, colors, images, and specifications as accurately as possible. However, we cannot guarantee that your device’s display will show colors accurately or that all product information is error-free.

7. Prohibited Uses

You agree not to use the Site:

for any unlawful purpose
to violate any laws or regulations
to infringe on our intellectual property or the rights of others
to upload or transmit viruses, malware, or harmful code
to attempt to gain unauthorized access to our systems
to harass, abuse, or harm any person

We reserve the right to terminate your use of the Site for violating these Terms.

8. Intellectual Property

All content on the Site, including text, graphics, logos, product images, and design elements, is owned by or licensed to CalmHome Upgrades and is protected by intellectual property laws. You may not use, reproduce, or distribute our content without our written permission.

9. Third-Party Links and Services

The Site may include links to third-party websites or services. We are not responsible for the content, policies, or practices of third parties. Use third-party services at your own risk.

10. Disclaimer of Warranties

To the fullest extent permitted by law, the Site and all products are provided “as is” and “as available,” without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

Some jurisdictions do not allow certain disclaimers, so some of the above may not apply to you.

11. Limitation of Liability

To the fullest extent permitted by law, CalmHome Upgrades shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, revenue, data, or goodwill, arising from your use of the Site or purchase/use of products.

Our total liability for any claim relating to a product or order shall not exceed the amount you paid for the product(s) in question.

Some jurisdictions do not allow limitations of liability, so some of the above may not apply to you.

12. Indemnification

You agree to indemnify, defend, and hold harmless CalmHome Upgrades and our owners, employees, partners, and service providers from any claim or demand (including reasonable attorneys’ fees) arising out of your breach of these Terms or your violation of any law or the rights of a third party.

13. Changes to These Terms

We may update these Terms from time to time. Changes will be posted on this page with an updated “Last updated” date. Your continued use of the Site after changes are posted constitutes acceptance of the updated Terms.